How Journey PX Saves Hospital Organizations Valuable Nursing Time and Money

Technology to improve patient engagement is now allowing patients to become more empowered by getting educated on their conditions. The Journey PX solution My Stay, offers patients access to an extensive library of patient education videos, giving patients access to the health education they need in order to become more informed about their condition and proactive about their care. Nurses can support the patient by assigning them an education that is particular to their health. Journey PX solutions also support the patient’s families by providing them with education and information as well. “Delivering information in a timely manner in digestible bites for the patient at home, and at the bedside really makes a difference in their care. It not only drives health literacy, but it increases outcomes. It also keeps hospital costs down,” said Linda Robinson, MSN, BN, RN, Vice President of Clinical Excellence, MDM Healthcare. Robinson described how the new technology in healthcare works. “Let's say a patient comes into the hospital and, upon admission, there is a screening for a fall. So, a fall score is done, and the patient has a high fall risk. As soon as that is documented within the EMR, a video about preventing falls in the hospital can automatically be sent to that patient. That patient then gets a prompt on their television set that says: “you've been ordered a video about your health. Would you like to watch it now, or would you like us to remind you later?” The patient can watch it now by pushing 1 on their pillow speaker or remote, whatever is in the room for them to use for their television or they can say, remind me later. If they say, remind me later, it can be customized to remind that patient,” she explained. Robinson is an expert in patient care technology in nursing with decades of experience and has seen the impact of technology in healthcare firsthand over the years.