Journey PX provides a variety of benefits for patients admitted into the hospital after a heart attack or stroke. Journey PX’s patient engagement solutions drive communication and crucial health education, even when clinicians are not in the room. The extensive library of patient education videos offered through the My Stay solution keeps heart and stroke patients informed and educated about their care throughout their hospital stay. The education library can be embedded in the EMR and can be automated or manually deployed based on stroke and or heart health risk factors, treatments, or diagnoses. It can even release engaging prompts to the TV to encourage the patient to watch the education! Once the education is completed, it can auto-document the completion and comprehension back into the EMR. In addition, Journey PX’s Connect solution allows for secure virtual rounding and provider visits. The combination of these features saves clinicians valuable time and steps and provides patients with a richer patient experience. My Stay also allows vital health education to be delivered via email and text upon discharge for both patients and their caregivers.

Journey PX is also designed to make sure that anything that goes on the Digital Whiteboard, My Day Today, is in a language patients can understand. “We never want patients to become frustrated with information they don’t understand or afraid to ask questions in the hospital,” said Robinson. She continued to explain that this philosophy extends to the videos Journey PX houses in the health education library, My Stay. Patients are best served by technology that is intuitive and easy to use. “If patients can use a TV remote, they can use the cloud-based patient engagement solution Journey PX.” It integrates with the hospital’s electronic medical record (EMR), so it displays accurate real-time plan of care information. Displaying information in this way engages the patient as an active participant in their care which has been shown to drive positive outcomes.