Patient Education Software that Can Help You Improve Your Level of Care
Many physicians all across the country struggle to provide the best possible care to their patients because of a lack of proper patient education tools. Moreover, language barriers can make it incredibly difficult to provide patients with the knowledge and instructions they need to ensure that treatment is as effective as possible. Fortunately, your search for turnkey patient education software can end with Journey PX. This innovative software system is easy to implement into virtually any facility, especially with assistance from the talented team of professionals at MDM Healthcare. We work with facilities across the country, helping them to optimize their treatment and provide effective education to their patients.
Why Choose Journey PX?
There is certainly no shortage of sources for patient education. The primary one that many resort to is the internet. Unfortunately, the reliability of information found on the internet is subject to check, and when the accuracy of information could be vital to a patient’s treatment, that is not a risk that any doctor should be willing to take. The information database in Journey PX is constantly updated with the latest developments and can always be relied on for accurate information. Plus, it’s available in a wide variety of languages and can be accessed from virtually any mobile device, making it easy and convenient for anyone to use.
Within our patient education software are also relaxation tools. Your patients will be able to enjoy soothing soundscapes and many forms of entertainment. Studies show that patients with reduced stress levels respond better to treatment, making this a vital tool for any facility.
Contact Us Today
To learn more about our patient education software, contact MDM Healthcare today. One of our product specialists will be happy to consult with you and answer any questions you might have.
Improve Your Level of Care with Innovative Patient Education Tools
Effective patient education is essential to the success of virtually any medical treatment, particularly extended forms of treatment. What tools do your patients have for their education? If your only answer is an Internet search, you may be doing yourself and, more importantly, your patients a disservice. Fortunately, Journey PX provides care givers the tools they need to ensure patients have the necessary tools to learn about their condition and understand treatment methods. It’s called Journey PX and it can be easily implemented into your facility.
Features of Journey PX
Our unique patient education software gives you all the tools you need to effectively communicate with your patients. We have optimized the accessibility of the information by providing it in several different languages, to break down those frustrating barriers. Information is easily organized and searchable within our database and is constantly being updated with the latest developments and discoveries. Moreover, Journey PX even includes patient relaxation tools. Relaxing soundscapes and entertainment options can help make patients more receptive to treatment, thereby increasing its effectiveness.
Easy Implementation
As your partner, MDM Healthcare will help you install all the necessary hardware and software so that your facility can make the best use of these innovative patient education tools. To learn more about Journey PX, contact us today and speak with one of our knowledgeable experts today. We work with medical facilities all across the nation and have a stellar reputation within the industry.
Every day, more and more healthcare providers are looking for patient education systems to help alleviate some of the concerns of both patients and care providers. These patient education systems provide a solution to some important healthcare concerns, such as patient satisfaction, engagement, and communication with family members. Many of the leading hospitals around the country and world are already utilizing these types of systems. We expect that the value of these systems will soon be recognized by all healthcare providers and that they will become a must-have in every medical facility sometime in the near future.
That’s why MDM Healthcare is so excited to be one of the leading companies offering a patient education system. The innovative Journey PX solution is scalable and affordable, which means there’s a solution for almost every budget. Most importantly, its interactive system is easy for patients and caregivers to understand and use.
There are other patient education systems out on the market, and it can be difficult to discern what their differences are. While we can’t speak for other patient education systems, we can tell you that there is no other system like the Journey PX. Not only does this system integrate easily with existing clinical systems, but it’s accessible to patients and families whether they’re in a hospital bed, or they’re hundreds of miles away on their smartphone. Everyone can use it, and everyone can benefit.
One of the biggest concerns in the healthcare industry is a lack of education. Oftentimes patients are misguided by information they’ve heard from friends, family, or the internet. Journey PX provides easy access to educational information specific to the patient’s needs as determined by their care team. Not only does this provide peace of mind to the patient and their family, but it helps eliminate wasted time spent by caregivers in repeating information.
Patients may grumble about their hospital stay or their care providers, but they don’t always know how to express it to those who have the ability to do something about it. Journey PX delivers customer satisfaction surveys to patients with the goal of improving the patient experience and overall service. If you would look like to learn more about Journey PX or you are a healthcare provider who sees the value in such an amazing system, please contact us today. We look forward to answering all of your questions and helping you provide a better experience for your staff and your patients.
Improving Patient Experience Is About More Than Just Medical Care
For hospital staff, improving patient experience can be difficult. It’s easy to forget as a healthcare professional just what your patients are going through while you’re treating them. For a patient, the entire experience might be confusing or frightening. Many patients have difficulties with not being able to understand high-level medical words and concepts or they may not be fluent in the language used by your staff.
Going Digital Helps Everyone
Upgrading the electronics in your facilities can be beneficial to both patients and staff. When everything in your facility is digital, facility managers, nurses, and doctors can all access relevant information and interact with patients more efficiently and quickly.
Digital Signage Paves the Way
By upgrading your existing signage to digital signage, a new world of possibilities opens up for you and your patients. Important information and bulletins can be posted immediately, digital wayfinding can help patients find their way in simple, understandable terms, and interactive displays can provide new ways to engage patients.
Comfortable Rooms Provide Peace of Mind
Patients spend the majority of their time in their rooms. Providing modern amenities within them can go a long way toward improving patient experience. Wall-mounted, high-def TVs, DVD players, in-room or pillow speakers, and customized digital entertainment can all help contribute to high patient satisfaction.
Journey PX Modernizes Your Presentation
Journey PX is MDM Healthcare’s proprietary software that allows for in-room patient education, interaction, and entertainment. With it, you can pass along vital information to patients, in easy-to-understand formats and multiple possible languages, at the push of a button. Journey PX includes customizable surveys to accurately measure the ways you’re improving the patient experience.
MDM Healthcare Is Here to Help You Along the Way
Though it may seem daunting at first, MDM Healthcare has decades of experience to aid you on any step of your digital transition. From hassle-free installation to ongoing technical support, MDM has everything you need to upgrade your facility. Contact us for a quote today.
As the COVID-19 crisis continues to unfold, we understand that now, more than ever, healthcare organizations need a safe and efficient way to communicate and engage with their patient populations. Journey PX Prep helps prevent dangerous walk-ins, scale communication and direct patients populations to the right level of care at the right time.
Decrease Dangerous Walk-Ins: Give your patients peace of mind that they will talk to clinician at a dedicated time virtually, preventing potentially dangerous encounters.
Reduce Incoming Call Volume: Pre-screen your patients via text messaging and allow them to self-schedule phone consults at designated times, based on clinician availability.
Promote Virtual Services: Communicate with your patients regarding new care delivery options, i.e. telehealth – then easily obtain the acknowledgement and consent needed to initiate.
Keep Patients Informed: Providing up-to-date messaging keeps patients informed of new protocols and reduces the dangerous circulation of inaccurate information.
Automate Basic Triage Questions: Give your patients the ability to self-select and indicate their symptoms, and then be scheduled with the appropriate resource for further evaluation.
Journey PX Prep focuses on high risk patients. We monitor your entire population – including rising risk patients – and identify and automate actions to better manage them. Getting started is easy with no long-term commitment, quick setup, and low monthly subscription. Schedule a demo today!
Journey PX Prep is a unique but perfect fit for health centers with a built-in text messaging decision tree (dictated by your organizational preferences) to ensure patients are routed to the right person, at the right time, for the right care. Implementation is as fast as 2-3 days and is very easy to get started with immediate impact. This simple, user-friendly technology allows proactive communication to go out to your patients with specific messages to positively impact staff and patient safety. A few features are:
1) Improve patient access to information:
Provide up-to-date, standardize, and language preferred messages to patients to help decrease anxiety
Promote the delivery of accurate information while decreasing the risks associated with inaccurate information circulating the public
2) Decrease the impact and volume of incoming phone calls:
Allow for timely communication without tying up valuable resources with call answering, routing, taking messages, and managing provider schedules
Ability for patients to self-schedule on designated call back schedules
Patients can indicate the nature of their question, which routes them to the appropriate resource
3) Automate basic triage questions for timely response to patient needs:
Patients can use simple self-selection to indicate symptoms they are experiencing or needs they have
Allows for specific and immediate response to patients and families in need ensuring they are routed appropriately
4) Decrease potentially dangerous Walk-Ins:
Patients can talk to a health care provider at a designated time to prevent potentially dangerous walk-ins from the health center
5) Inform patients about new non-in person services available:
Communicate with patients to offer new care delivery mechanisms like telehealth or virtual communication
Obtain necessary consent to initiate virtual healthcare services
The Right Patient Education Solution to Improve Engagement & Enhance the Patient Experience
Patient education is important for any healthcare provider seeking to improve engagement and provide complete patient care. As patients become more selective about where to go for care, hospitals and other healthcare facilities are constantly looking for better ways to enhance the patient experience and create patient loyalty. MDM Healthcare is proud to offer its Journey PX Patient Experience Solution for providers in need of an efficient and user-friendly patient education product. Journey PX is distributed via in-room television, personal email, and/or text – and can be viewed in the hospital, at a clinic, or at home.
MDM Healthcare’s Journey PX solution will take your hospital’s television system to a new level by delivering the right education at the right time to improve engagement for each patient in your care. Providers prefer our patient education solutions for their hospitals and other healthcare facilities because our Journey products:
Provide care teams with the ability to educate patients in a consistent and effective manner
Allow hospital staff to search the patient education library and view content prior to prescribing treatment
Can create documentation that can be inserted into the patient’s health record
Are easy to use for the care team as well as the patient
Provide pre- and post-operative education as well as disease, wellness, and safety education modules
Extend the patient education provided beyond the hospital stay by sending relevant content via email or text message to the patient at home
Interface with your existing clinical systems, such as your ADT and EHR, so that the solution can follow the patient as they are transferred within the facility
Can provide soothing relaxation content for aiding in pain management and addressing noise concerns
Deliver patient satisfaction and comprehension surveys so you can assess overall patient engagement
Have the ability to market, inform, and enlighten all guests of the healthcare facility about other events and offerings above and beyond patient education
Our Journey PX patient education products offer scalable and affordable interactive solutions that provide the ultimate patient experience. Let the professionals at MDM Healthcare help you decide which solution will best enhance patient engagement and work with your budget. Call us at 1-800-359-6741 for a prompt response to your questions.
Why is patient education important?
The more patients understand about their own health, treatment options, and conditions, the better their own decisions about their healthcare will be.
Education engages patients in their own care and treatment plans, helps build trust with their care providers, and improves outcomes as patients become more motivated to work toward their healthcare goals. The benefits of robust, high-quality patient education also include improvements in the performance of the healthcare facility and the industry overall, and can lead to a reduction in patient calls, visits, and admissions.
In addition to greater engagement in their care, patient education also helps patients understand how to manage their health information and navigate healthcare systems.
What is Journey PX?
Journey PX is a comprehensive solution that educates, engages, and improves patient outcomes throughout the complete continuum of patient care.
What does Journey PX do for patients, families, and clinicians?
Accessible to patients and families in hospitals, clinics, and homes, Journey PX does this and more:
Engages both patients and their families in the patients’ care
Provides pre- and post-operative education
Provides disease, wellness, and safety education
Delivers just the right education at the right time
Delivers patient satisfaction and comprehension surveys
Interfaces with your facility’s existing clinical systems, ADT, and EMR
This solution gives your care teams the ability to educate patients in an effective and consistent way. It includes documentation that can be put into a patient’s health record, and it’s easy for the patient and the care team to use. After a hospital stay, education can be continued by sending content to patients at home via email or text messages.
The content provided by Journey PX is easy to understand and available in a number of languages. Additional features include:
Patient education content in video format, developed at a 5th-grade level or below
Video education is designed for all types of learners
Closed Caption is available
More than 5,000 videos are currently in our library
Clients can easily upload their own content
How is MDM Healthcare’s patient education provided?
The educational content provided by our Journey PX solution is cloud-based, making it easily accessible to patients whether they are in the hospital or clinic or at home. Our innovative MDM Journey software operates through swing-arm bedside monitors so patients can access its features right from their rooms, but it’s also accessible from anywhere at any time via any mobile device.
Because Journey PX is cloud-based, it also:
Delivers significant cost savings by eliminating the need for large servers and racks
Lowers operational costs by reducing maintenance needs and decreases the cost of managing in-room computers
Eliminates the burden on your IT department for hardware and software administration and support, and for managing security and anti-virus protection
What educational content does MDM Healthcare offer?
Our wide range of patient education materials is available through our Journey PX Patient Education library. This library includes informational videos on these topics and others:
Diagnoses, conditions, and treatments
Pain management
Patient safety
Pediatrics
Pre- and post-operative care
Mother-baby and new family
Medication education
Advance directives
Relaxation techniques
ICD10 Codes and DRGs
Our educational content is cloud-based, so it’s easily accessible and searchable for patients and healthcare providers. It’s also consistent with the regulations of The Joint Commission National Patient Safety Measures, Core Measures, and Meaningful Use. Information in our Journey Patient Education library is kept up to date with the most recent developments and discoveries.
What features does Journey PX include?
Journey PX has innovative patient education tools that can help caregivers ensure patients have what they need to learn about their conditions, understand their treatment options and methods, and navigate the healthcare system.
The information in the system is highly accessible and provided in a wide variety of languages. Because the content is cloud-based, it’s exceptionally easy to search and be accessed by any mobile device. Journey PX content is constantly updated with new information on the latest discoveries and development and can be relied upon for accurate information.
Journey PX is also designed to be simple to implement into virtually any facility. Along with our other healthcare technology solutions such as TV equipment and networking and video distribution services, our patient education products seamlessly integrate with your facility’s existing infrastructure and systems. We partner with you to install all of the necessary hardware and software, and help you optimize treatment and education patients.
Patient education delivered through Journey PX has these additional features:
Relaxation tools that help reduce patients’ stress levels and respond better to treatment, plus entertainment programs and games
Navigation by in-room pillow speakers, phone, auto prescribe, and scheduled play options
Education videos can be assigned based upon diagnosis, treatment, physician, DRG-ICD10 codes, or safety risk
Two-way communication between the patient and staff
Integrations such as EMR, ADT, single sign on, dietary and more
Real-time reporting to monitor usage at every level
24/7/365 remote monitoring
More than 5,000 patient education videos to choose from
Information is personalized and delivered in real-time
Engaging patient television screens are created based on your brand, pediatrics, adult patient, mother-baby, veterans, and other unique patients
Comprehension assessments with feedback
How can I learn more about MDM Healthcare’s patient education solution?
We invite you to learn more about all of our healthcare technology services and products for your hospital, senior living center or other healthcare facility by calling 800-359-6741 for personalized assistance.
Effective 
As the COVID-19 crisis continues to unfold, we understand that now, more than ever, healthcare organizations need a safe and efficient way to communicate and engage with their patient populations. Journey PX Prep helps prevent dangerous walk-ins, scale communication and direct patients populations to the right level of care at the right time.
Patient education is important for any healthcare provider seeking to improve engagement and provide complete patient care. As patients become more selective about where to go for care, hospitals and other healthcare facilities are constantly looking for better ways to enhance the patient experience and create patient loyalty. MDM Healthcare is proud to offer its Journey PX Patient Experience Solution for providers in need of an efficient and user-friendly patient education product. Journey PX is distributed via in-room television, personal email, and/or text – and can be viewed in the hospital, at a clinic, or at home.